VERLANCE LTD / LEGAL

Privacy Policy

Last updated: 18 October 2026

Who is responsible for your data

VERLANCE LTD, company number 17499806, is the controller of personal information received through enquiries. Our registered office is 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom. You can contact us at LorneHinkey724635@outlook.com.

Information you provide

The enquiry form asks for your name, email address, optional telephone number, project type and message. Please do not include sensitive information. In the current version, the website does not send or save form entries on a server. Once an email address is configured, the form prepares a message in your own email application; you choose whether to send it. Until then, online enquiries are unavailable.

Why we process information

If you contact us by email, telephone or post, we use your details to respond, understand your requirements, prepare quotations and arrange services. Under the UK GDPR and the Data Protection Act 2018, we rely on steps taken at your request before entering a contract, or performance of a contract, where applicable. For general business correspondence we rely on our legitimate interest in handling enquiries and operating our business, balanced against your rights. We may also process records to meet legal obligations.

Retention

Enquiry information is kept only as long as needed to handle your request and any follow-up, then reviewed for deletion. Where an enquiry leads to a contract, relevant information may be retained for accounting, legal obligations or resolving claims. The appropriate period depends on the record and applicable requirements. You can ask us about the retention period for your information.

Service providers and transfers

Website hosting providers may process technical access data such as IP addresses, requested URLs and browser details for delivery, security and troubleshooting. Email providers process messages you choose to send. Images are served locally; this website does not embed third-party image trackers, advertising or analytics. We do not sell your information. Information may be disclosed where required by law or to advisers and service providers where necessary. If a provider processes data outside the UK, applicable UK transfer safeguards must be used.

Cookies

This website does not intentionally set analytics, advertising or preference cookies. The gallery and mobile navigation use temporary in-page state and do not store preferences on your device. Hosting infrastructure may use essential security technologies. This notice should be updated if optional tracking or additional services are introduced.

Your rights

Depending on the circumstances, you may request access, correction, erasure, restriction or portability of your information, and object to processing based on legitimate interests. Where processing relies on consent, you may withdraw it without affecting earlier lawful processing. We do not use your enquiry for automated decisions with legal or similarly significant effects.

Contact us using the details above to exercise your rights. You can also complain to the UK Information Commissioner’s Office at ico.org.uk/make-a-complaint.

Changes to this notice

We will update this page when our processing or website services change. The date above identifies the current version.